How we keep you safe

Regulation

Every clinician at LUSSO is registered with the General Dental Council, which sets the standards for dental professionals in the UK. Dr Kalpesh Prajapat, GDC 264109, is the principal dentist. The practice is regulated by the Care Quality Commission, and the CQC provider ID will be published here on completion of registration before the clinic opens.

Decontamination and infection control

The clinic has a dedicated decontamination suite, separate from the surgeries, with a clear dirty to clean workflow, a washer disinfector, vacuum autoclaves and instrument tracking, designed to HTM 01-05 best practice. Single use items are used wherever they exist.

Sedation safety

Sedation is provided only by clinicians qualified in the technique, with continuous monitoring throughout by a trained team, full resuscitation equipment on site and a written recovery and discharge process. Your medical history is reviewed before any sedation is planned.

Radiation protection

Digital x rays and CBCT scans use the lowest dose consistent with a diagnostic image, are taken only when clinically justified, and are governed by IRR17 and IR(ME)R with an appointed Radiation Protection Adviser.

Consent and honesty

You receive a written plan that lists every item and fee, the alternatives, and the risks and benefits, and nothing starts until you have agreed it. Before and after photographs on this website are Dr Kal's own patients, shared with written consent. Results vary and no outcome is guaranteed.

Whitening and cosmetic regulation

Tooth whitening is a dental procedure and is carried out only by, or under the prescription of, a registered dental professional, to adults, after examination. We do not use language that promises results, and our fees are published.

If something goes wrong

We would always rather hear about a problem than have you tell somebody else. Our complaints procedure sets out how to raise a concern and how quickly we respond, and our privacy notice explains how your information, including CCTV in public areas, is handled.